Service Center

Agentis Innovations understands from the close relationship with our clients that supporting services are as important as the system itself. In recognition of this and in line with our core values, Agentis Innovations, has developed a comprehensive service support package that demonstrates our commitment to providing the best in class level of service.

Agentis Innovations recognises that a major factor important for our clients is that we are able to deliver on-line and on-site support throughout Asia Pacific region from our operations centre in Thailand.

Post sales support offers a number of support service plans designed to meet our clients’ specific needs:

  • Free 1 Year service after installation and commissioning

  • Comprehensive annual maintenance packages are available upon request

  • Real-time Response

  • Locally Available Support Team

  • On Shelf Spare Parts

  • 24/7 Hotline Support

  • 24/7 Online Support

  • 24/7 Remote Service

User Training & Support

To ensure our client’s staff are fully understanding of the systems prior to start up or at any time thereafter, training can be provided either at our training facility in Thailand, at the client’s preferred location or if preferred remotely on-line via our training platform.

Operating Manuals

  • Operating Manuals available for all of our products
  • Can be obtained on hard and soft copies
  • Available in a selection of languages

Demonstration Facilities

Uniquely, we are able to provide a commercially operational multi species feed plant in Thailand that incorporates the Smart Mill suite and is available for our clients for practical training as well as pre sale demonstration.